Relationship Manager
Remote
Full Time
Mid Level
Relationship Manager
Reports to: Sr. Director of Staffing and Operations
Status: Exempt
Remote Role
As a Relationship Manager at Apollon Wealth Management, you will play a pivotal role in delivering top-tier wealth management services to our valued clients and financial advisors. You will work closely with the advisory team to ensure seamless operational execution, a consistently elevated client experience, and flawless alignment with the firm’s communication and service standards. This multifaceted role serves as both a strategic partner to the lead Financial Advisor/Partner and a trusted point of continuity for clients.
Reports to: Sr. Director of Staffing and Operations
Status: Exempt
Remote Role
As a Relationship Manager at Apollon Wealth Management, you will play a pivotal role in delivering top-tier wealth management services to our valued clients and financial advisors. You will work closely with the advisory team to ensure seamless operational execution, a consistently elevated client experience, and flawless alignment with the firm’s communication and service standards. This multifaceted role serves as both a strategic partner to the lead Financial Advisor/Partner and a trusted point of continuity for clients.
Key Responsibilities
Advisor & Client Support
- Support the lead Financial Advisor/Partner, ensuring seamless operational execution and fostering client trust.
- Schedule and prepare for complex client review meetings, including managing follow-up communications.
- Provide general administrative support to the lead client-facing FA/Partner.
Client Relationship Management & Operations
- Manage the new client and account onboarding process within the CRM and custodian platforms, ensuring accurate information gathering and documentation.
- Maintain rigorous CRM data integrity, including timely documentation of client interactions and completion of tasks.
Client Experience & Strategic Communication
- Elevate the personal client experience and support execution of the firm’s strategic communication plan.
- Lead the planning, coordination, and execution of client engagement events such as lunch-and-learns, webinars, informational sessions, and speaker engagements.
- Coordinate with outside vendors and partners to ensure flawless event delivery.
- Lead and manage the monthly communication and marketing strategy for existing clients, including logistical coordination and follow-up tracking.
- Manage the company’s professional LinkedIn presence and other social media activity; regularly update the team website.
- Develop and implement internal and external team marketing strategies.
Skills and Experience:
- Minimum of five (5) years of experience in a relevant professional field (financial services, marketing, corporate administration, or similar operations-heavy environments).
- Primarily remote role with approximately one week per quarter of required in-office work in Maine; technology and equipment provided.
- Familiarity with Salesforce preferred.
- Working knowledge of custodial platforms (required).
- Communication
- o Exceptional written and verbal communication skills for both internal coordination and external client interaction.
- o Excellent interpersonal skills and a polished, client-centric approach.
- Technical Proficiency
- o Strong proficiency in Microsoft Office Suite, CRM software (Salesforce), and digital marketing platforms (e.g., LinkedIn).
- o Proficiency with financial software and tools.
- Execution, Organization & Project Management
- o Proven ability to work independently, be self-directed, and manage multiple priorities simultaneously.
- o High attention to detail and strong commitment to timely task execution.
- o Strong organizational and project management skills to oversee concurrent client and marketing initiatives.
- Demonstrated dedication to maintaining client confidentiality and trust.
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