Client Service Associate

Remote
Full Time
Mid Level

Client Service Associate

Reports to: Client Services Manager 

Status: Exempt

We are seeking a dedicated and proactive Client Service Associate to join our esteemed wealth management team. The ideal candidate will play a vital role in ensuring exceptional client experiences by providing high-quality service and support. 

Duties:

  • Provide back-office investment operations support to financial advisors and their clients via a Salesforce tasking process which may include:
    • Open new accounts
    • Money movement requests
    • Account transfer submissions
    • Address changes
    • Client distributions and RMD’s
    • Client contributions and deposits
    • General service requests
  • Work closely with custodial firms including Fidelity, Pershing, Schwab and Raymond James
  • Provide support on Alternative Investment subscription documents
  • Work closely with the trading and billing team to ensure accounts are setup properly and timely
  • Identify efficiency opportunities

Minimum Education:

  • College degree

Skills and Experience:
  • Self-starter and motivated to learn
  • Familiar and competent in the Windows suite of programs
  • Embraces working on a team
  • Strong written and verbal communication 
  • Familiarity with Salesforce preferred
  • Knowledge of custodial platforms (not required)
  • Industry licensing (not required)

Firm Requirements:
  • 4+ Years of relevant financial industry experience. 
  • Must maintain client confidentiality
  • Ability to ensure compliance of firm’s policies and procedures
  • Attention to detail 
  • Ability to prioritize and multitask
  • Strong interpersonal skills
  • Strong organizational and documentation skills
  • Creative, flexible, and persistent in completing tasks

Apollon Wealth Management is an Equal Opportunity Employer M/F/V/D and Drug Free Workplace

Background check required for all employees

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